Kontaktiranje JD.ID cs we can hotline-a : Flixabay

How to easily buy and JD.ID contact center

In this article we will talk about how to properly purchase and contact JD.ID call center. JD.ID   itself is one of the markets that has a mission to make joy come true, so  of course the happiness  of consumers or customers is the main goal of this company.

The services provided are also very fast and convenient, even already having their own logistics fleet supported by a network of partners throughout Indonesia. In the midst of the COVID-19 pandemic, you can make transactions as usual because JD.ID you remain committed to providing the best and conditional service.

So there’s nothing to worry about because there are already services that range from warehouses, couriers, flat rates to after-sales sales. The company always takes various kinds of precautions so that the working environment, but also the stock of goods are guaranteed cleanliness.

This e-commerce has been operating since 2015 and continues to improve quality because customer satisfaction is always a priority even for all kinds of criticisms, suggestions or complaints that can be submitted through the JD.ID Call Center.   You can contact customer service via live chat, email on social networks.

Kontaktiranje JD.ID cs we can hotline-a

By shopping in JD.ID you can get a lot of benefits compared to shopping directly because there are so many discounts you can get. Tideven discounts but a lot of attractive promotions are also waiting for amu. For example, such as payout promotions to change gadgets, beauty promotions, free shipping all day, and others.

Usually, people are lazy to shop online through e-commerce because they don’t acknowledge in detail how to shop. Sometimes people are also lazy for fear of experiencing obstacles such as delays in delivery, goods that do not reach their destination and others.

In fact, such things are very rare,    such as a discussion earlier where e-commerce already has its logistics portfolio and a whole network of partners in Indonesia. Even if there are suddenly certain complaints or obstacles, you can also contact customer service or call center JD.ID.

For two-way calls via telephone connection, you can contact the service center at 1500 618 or you can also contact 021 8062 7007. For the service of the hotline you can contact it during working hours, more precisely  from Monday  to  Sunday from 06.00 – 22.00 WIB.

ContactING CS JD.ID via Live Chat Service

There are many ways that can be used to contact JD.ID CS, in addition to calling on the above numbers, you can also use the livechat service. You can contact the service even 24 hours from Monday to Sunday, which means that customer service can really be contacted at any time.

How to contact call center JD.ID chat service is also very easy where you just need to go to the main page of JD.ID site and then look for help options. Help options are adjacent or aligned with the sign-in, sign-in, or my account options, and then you just need to click the Help option, then you’ll be automatically redirected to the customer service center.

After entering the customer service center page, you can select a few more quick service options, e.g. Later, you will receive information about the confirmation of payment or about other options such as:

  1. Order Tracking
  2. Forwarding after-sales
  3. Order Cancellation

There is also a search box where  you can enter questions about services such as payments or orders. As for using the live chat feature, you can scroll through the customer service center page, at the bottom you will find the live chat option.

Once you find the live chat option, just click on the ‘chat with us’ button and later you will be able to connect directly to the JD.ID CS service via chat. To use this Help service, you must first log in, if you are a new user then you can register by filling out the specified form.

Kontaktiranje CS JD.ID can WhatsApp-a, Email-a i Social Media

In addition to using the live chat service, you can contact JD.ID call center via whatsapp app. The method is the same as contacting a live chat service because WhatsApp is parallel to the l live chat option. This method is simpler, later you will be redirected directly to the WhatsApp application.

  1. Click on the main page JD.ID site
  2. Look for help options later you will be redirected to the Customer Service Center page
  3. Scroll to bottom
  4. Click on whatsapp option or start chatting

As for contacting CS-JD.ID call center via email address, you can send a complaint to CS@jd.id. Do not forget to fill in the topic of the email, you can fill it with short sentences and the body of the email can be filled with complaint details. It is recommended that you explain complaints or criticisms and suggestions in a list format to make it clearer.

The last way to get in touch with JD.ID is to access  his social media accounts starting with Twitter, Instagram and Facebook accounts. You can do direct messages on Twitter @csjd_id, then for Instagram you can DM on Jdid’s @jdidcs and Facebook.

If you want to contact JD.ID call center through the above social media accounts, you can access it only during working hours  , more precisely Monday to Friday starting from 08.00 to 21.00 WIB. Saturday and Sunday can be from 08.00 to 17.00 WIB.

How to shop at JD.ID

In fact, shopping through e-commerce on this one is very easy where you only need to register if you don’t have an account.  You need to create an account  as a member of the JD.ID, then  log in to the account and select the product you want to buy.

Don’t forget to read the full product description including its terms and conditions.  Remember to  specify the quantity of the product, then select the color or size option and click Buy Now. Enter the item shipment address or the full item  address andselect a payment method.

Shopping in JD.ID is  very easy so  you also do not have to contact JD.ID Call Center, you just need to practice it. The most important thing is to check the delivery address of the goods and make sure that the address is appropriate, and then choose the payment method.

JD.ID provide quite different payment methods, more precisely online payment methods and COD if available, then click on the payment button.  Once you’ve chosen  an online payment method , you’ll be instructed to choose the available payment type, and then click Pay.

Later, information about the payment code will be provided along with the payment term after check-out. Don’t forget to continue until the order is ready for delivery. JD.ID also has products from abroad with two types of products, namely regular global JD and JD global fast delivery.

For regular global JD shipments, it takes 15 to 30 business days, while global CD fast delivery has a shorter estimated delivery time, which is the same as local product delivery. So you can choose which one will be more effective and if you have problems, you can contact JD.ID Qty Center.

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